Aetna Licensed Clinical Care Manager - [Multiple Openings Available!] (VA MCD) in Bristol, Virginia

Req ID: 43066BR

JOIN OUR GROWING TEAM

There are multiple licensed Clinical Care Manager opportunities to join our growing Aetna Better Health of Virginia team in the Bristol/Southwest Virginia area.

POSITION SUMMARY

The Licensed Clinical Care Manager utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate physical and behavioral healthcare and social services for members through assessment and member-centered care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources, optimal member functioning, and cost-effective outcomes. Routine field based travel is required with personal vehicle. Qualified candidates must have dependable transportation, valid and active VA driver's license and proof of vehicle insurance.

Fundamental Components:

Assessment of Members:

Through the use of clinical tools and review of member specific health information/data, conducts comprehensive assessments of referred members needs/eligibility and, in collaboration with the members care team, determines an approach to resolving member issues and/or meeting needs by evaluating the members benefit plan and available internal and external programs/services and resources. Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex clinical indicators which impact care planning and resolution of member issues. Using advanced clinical skills, performs crisis intervention with members experiencing behavioral health or medical crisis and refers them to the appropriate clinical and service providers for thorough assessment and treatment, as clinically indicated. Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services. Enhancement of Medical Appropriateness and Quality of Care Monitoring, Evaluation and Documentation of Care Certified Case Managers are a plus.

BACKGROUND/EXPERIENCE desired:

An active clinical licensure required (RN, LCSW, or LPC) 3-5 years clinical practice experience, e.g., hospital setting, alternative care setting such as home health or ambulatory care required. Case management and discharge planning experience preferred Managed Care experience preferred. Crisis intervention skills preferred. Bilingual, Spanish speaking skills are highly desired.

EDUCATION

The highest level of education desired for candidates in this position is a Master's degree or equivalent experience.

LICENSES AND CERTIFICATIONS

One of the following 4 active clinical licenses required:

Nursing/Registered Nurse (RN) Mental Health/Licensed Clinical Social Worker (LCSW) Mental Health/Licensed Professional Counselor (LPC)

FUNCTIONAL EXPERIENCES

Functional - Medical Management/Medical Management - Case Management/4-6 Years

Functional - Medical Management/Medical Management - Managed Care/Insurance Administration/4-6 Years

Functional - Clinical / Medical/Direct patient care (hospital, private practice)/4-6 Years

Telework Specifications:

WAH is anticipated, timeline for transition to work at home post training completion and demonstrated performance. Positions will require frequent and routine field based travel.

ADDITIONAL JOB INFORMATION

Education and Certification Requirements: Master's degree in behavioral health field; or Registered Nurse (BSN preferred): and Active unrestricted State Licensure in applicable functional area. (eg RN, LPC, LCSW). Additional background and experience desired: Previous experience conducting face-to-face care management is a plus; qualified candidates must have the ability to support the complexity of members needs including face-to-face visitation Computer literacy and proficiency with Microsoft Excel, Word, including navigating multiple systems and keyboarding Ability to multitask, prioritize and effectively adapt to a fast paced changing environment Knowledge of community resources and provider networks Familiarity with local health care delivery systems Behavioral Health experience is a plus Strong documentation skills Ability to work independently and as part of a team Strong communication skills, written and oral Strong organizational skills. Ability to travel in the field required.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

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Job Function: Health Care