Edwards Lifesciences Field Clinical Specialist, Northern Ohio - Transcatheter Heart Valve in Irvine, California

Become a driving force in the launch and commercialization of the groundbreaking, interventional cardiology device, the Transcatheter Heart Valve (THV). As an integral part of the team, incumbents will attend cases within a territory and assist clinicians in the development of THV procedural skills. The goal will be to help make each site independent on procedures, product preparation and support. Field Clinical Specialists will provide guidance on the use of the device, thereby enabling physicians and staff to reach expert proficiency and deliver positive patient outcomes.

This role reports to an assigned Regional Director and will collaborate with multiple departments including Sales, Clinical Affairs, Marketing, Quality, Regulatory, and Education. After extensive training, a Field Clinical Specialist will travel frequently within an assigned territory, clinically training customers on the THV technology.

Responsibilities:

  • Works independently in the areas of valve crimping, case management, pre-case planning, post-case management, 3 Mensio management, Therapy Awareness program management and clinical education programs.

  • Implement sales and educational materials for use with clinicians, validates software and hardware updates in the field.

  • Plan and implement growth strategies within focused accounts in partnership with Sales Management.

  • Develop clinical champions among current and potential customers for the advocacy of THV products.

  • Collaborates with clinicians to deliver training and educational material during training sessions in order to drive utilization of the Edwards’s THV product portfolio.

  • Utilize acquired knowledge to educate physicians and staff to reach expert proficiency in the THV procedure to deliver positive patient outcomes.

  • Attend implants, conduct device preparation and crimping of the Sapien valve in each assigned case; to support Physicians in the THV procedure to deliver positive patient outcomes; manage complaint handling process as needed.

  • Supports cases outside of assigned region, on an as needed basis.

  • Partner with Territory Managers to develop the proper selection criteria for sites.

  • Partner with the proctor and sales organization to plan and implement physician and support staff trainings.

  • Collaborate with the Territory Manager on growing the THV therapy through therapy awareness programs.

  • Assist in the development of the THV procedure in both Cardiology and Surgery.

Qualifications:

An associate’s or equivalent two (2) year clinical degree in Life Sciences or related field or equivalent work experience is required, including a minimum of two (2) years experience as a commercial Clinical Sales Specialist within the medical device industry. A minimum of three (3) years experience working in the sterile environment of a cath lab or operating room required. Direct clinical experience within interventional cardiology may substitute for some corporate experience.

  • Previous experience with education and training in a clinical setting

  • Clinical skills specifically in cardiac surgery or interventional cardiology are strongly preferred; candidates with other relevant medical device clinical sales support experience will be considered including but not limited to CRM and Spine

  • A Sales skill-set that includes drive and self-motivation, strong interpersonal and communication skills, the ability to plan, organize, close and deliver, and the capacity to work autonomously

  • The ability to travel extensively (approx 60-70%) and the flexibility to easily change hats between technical and sales requirements

  • Candidates medically trained to the technician or nurse level are highly preferred

  • Excellent interpersonal skills, interfacing with multiple constituencies including cardiologists, support staff and sales in order to effectively build relationships with external customers and internal team members

  • Entrepreneurial spirit with a competitive drive, and a work ethic conducive to success

  • Initiative and follow-through on tasks, collaborative across different functions and extend your role beyond the expressed Clinical Specialist requirements

About Edwards

Edwards Lifesciences is the global leader in the science of heart valves and hemodynamic monitoring. Driven by a passion to help patients, the company partners with clinicians to develop innovative technologies in the areas of structural heart disease and critical care monitoring that enable them to save and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs about 8,200 individuals worldwide. For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life. Edwards is an Equal Opportunity/Affirmative Action employer including Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Title: Field Clinical Specialist, Northern Ohio - Transcatheter Heart Valve Location: USA-USA-California - Irvine Job Number: 011528