CARENET HEALTHCARE RESOURCES Member Service Representative (Healthcare) in SAN ANTONIO, Texas
Immediate opportunities available for day and afternoon/evening schedules working weekdays and weekends. Bilingual (Spanish) a plus! This Healthcare member services role works as an Engagement Specialist, managing a high volume of service requests supporting healthcare plan members. You could be using sales techniques to promote healthcare wellness and benefit programs, assisting with appointment scheduling, or providing general member support. This is a non-clinical position. Join the Carenet Healthcare Services and take on the important responsibility of guiding millions of people to the healthcare resources and cost savings they need, and to help make the healthcare process less complicated for them. Apply today ! The job qualifications are as follows: Minimum of two years customer service experience. Previous outbound/inbound calling experience in a call center, medical office/clinic or institutional setting a plus. High School Diploma or General Education Degree (GED) required; some college preferred. At Carenet Healthcare Services, our teams have the wonderful responsibility to guide millions of people to the healthcare resources and cost savings they need, and to help make the healthcare process less complicated for them. Whether it s finding the best doctors and pharmacies under their health insurance coverage, receiving expert guidance from a registered nurse, enrolling in extra benefits such as gym memberships, or getting an expensive test or procedure done without breaking the bank we are able to guide them to the right resources at the right time. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information.