Virginia State Government Family Services Specialist I/II (York-Poquoson) in York, Virginia

Position Information
Job Description

Come join our highly dedicated team of professionals at YPDSS. Our mission is to: Assist in the basic needs of our citizens, promote self sufficiency and protect vulnerable children and adults while focusing on our values of Customer Service, Team Work, Communication, Attitude and Dependability.

This announcement is for a generic Family Services Specialist I/II on the Adult Services team with a primary workload of Adult Services and Adult Protective Services cases.

Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult Services/Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care, investigations, family assessments, long-term care assessments and Employment Services. Employees perform routine-to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II.

Employees are responsible for developing and implementing individualized service plans involving the application of casework of Adult Services/Adult Protective Services. Employees may provide services in all program areas or specialize in one or several program areas. Other non-essential duties may be assigned to the position as needed.

Minimum Qualifications

Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field and a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).

Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client’s emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; stay abreast of current trends and developments in the field; function effectively in a high stress, crisis oriented situations; and keep information confidential. Knowledge of: investigating and interviewing techniques; legal procedures and client population as related to program area; and social, economic, and health problems. Skill in operating a personal computer and associated software; and the operation of a motor vehicle.

Preferred Qualifications

Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Prefer previous work experience in a Local Department of Social Services. Prefer experience providing direct services to older adults, adults with disabilities, and children and families. Prefer work experience in Adult Services and/or Adult Protective Services. Prefer social work/case management experience in the following areas: Long-term care, nursing home, hospital, assisted living, law enforcement. Prefer experience in any of the following software programs: ASAPS, EPAS, PeerPlace, SPIDeR.

Special Requirements

Applicants must have a valid Virginia driver’s license without restrictions and the driving record must meet agency standards on or before hire date; applicants must also meet a level of insurability set by the agency. On call work, after hours and weekends, are required on a rotating basis, therefore, applicants must live within a 1 hour drive of the agency. Responsible for shelter duty during times of disaster.

Applicants may be subject to a DMV/driving record check, pre-employment drug screen, Central Registry (CPS) check and/or criminal history search.

This position is covered under Code of Virginia §63.2-1720 requiring applicants to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry.

Special Instructions to Applicants

Applicants must apply through the online system. Paper applications are not accepted.

Information that is not included on the application will not be considered.

Contact Information

Aggie Hollingsworth



301 Goodwin Neck Road Yorktown VA 23692

Working Title: Family Services Specialist I/II (York-Poquoson)

Role Title: Local-Classified

Job Open Date: 09/15/2017

Open Until Filled: Yes

Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: No

Hiring Range: $39,501-$98,045

Agency: Dept of Social Services - Local (76501)

Agency Website:

Location: York - 199

Position Number: 00006

Job Posting Number: 1029105

Type of Recruitment: General Public - G

Does this position have telework options?: No

Bilingual/Multilingual Skill Requirement/Preference: No

Job Type: Full-Time (Salaried)

Job Type Detail: Full-Time Salaried - Non-Faculty- FTS-1

Pay Band: UG