Option Care Revenue Cycle Operations Specialist in Atlanta, Georgia

Option Care is a healthcare services company that at its core delivers high quality, cost effective infusion services through trusted partnerships across the healthcare system, resulting in outcomes that make a positive difference in people’s lives.

Job Description Summary:

Responsible for creating, organizing and leading projects to resolve A/R, payor and process issues in Revenue Cycle Management. Collaborates with cross functional teams to create improvement processes that positively impact employees, patient’s and the organization. Acts as a business process subject matter expert and supports the field as appropriate. Supports transformation and accounts receivable processes to achieve operational excellence.

Job Description:

Job Responsibilities (listed in order of importance and/or time spent)

  • Serve as a leader participant in Intake & Reimbursement division-wide initiatives related to technology implementation and revenue cycle transformation

  • Assists the leadership with oversight, governance, issue identification and support related to Intake and Reimbursement Operations.

  • Oversees process improvement and standardization projects. Leads initiatives with a high level of organization, efficiency and documents outcomes

  • Utilizes key business skills to evaluate efficiency and creates processes in collaboration with management to optimize revenue cycle operations.

  • Creates training and documentation related to various business processes, best practices, and payor specific processes where necessary

  • Work with Corporate Option Care sales, pricing and contracting teams (where applicable) and directly with the payors on any resolution required

  • Monitors, audits, analyzes for adherence to overall Infusion Division Intake and Reimbursement initiatives, requirements and goals, and recommends and implements resolution/action plans where necessary for intake and reimbursement within the organization. Tracks and monitors compliance

  • At the discretion of management, serves in management capacity as necessary within the revenue cycle centers due to extended vacancies

Supervisory Responsibilities

Does this position have supervisory responsibilities? (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) No

Basic Education and/or Experience Requirements

  • Bachelor’s degree and at least 2 years of healthcare intake/admissions and/or reimbursement experience OR

  • high school diploma and at least 5 years of healthcare intake/admissions and/or reimbursement experience

Basic Qualifications

  • Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.

  • Experience collaborating with internal resources to develop strategies that meet department goals within budget and established timelines.

  • Experience using business analytical skills including facilitating requirements sessions and documenting activity workflows and business requirements.

  • Experience evaluating information to determine compliance with standards, laws, and regulations.

  • Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).

  • Intermediate level skill in Microsoft Word & Powerpoint (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

Travel Requirements: (if required)

Willing to travel up to 75% of the time for business purposes (within state and out of state)

Preferred Qualifications & Interests

  • Previous Infusion Medical Billing/Collections or Intake/Admissions experience

  • Bachelor’s degree in Accounting or Business-related field.

  • At least 2 years of experience applying knowledge of Medicare, Medicaid, and Managed Care reimbursement guidelines

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

Option Care is a leading provider of home and alternate treatment site infusion services. With a staff of more than 1,700 clinical experts – including specially trained infusion nurses, infusion pharmacists and registered dietitians – Option Care treats patients with a wide range of acute and chronic conditions. Comprehensive therapy management programs are offered for patients with nutrition disorders, bleeding disorders and heart failure, as well as those needing immunoglobulin (IG) therapy and anti-infective therapy. Option Care is able to provide services to 92% of the nation’s population through more than 90 infusion pharmacies and 100 alternate treatment sites across the country.